SHA | Madrid, Community of Madrid, es | 2026-05-21 -
The ideal candidate has already built and led high-performing contact-center operations and understands how to create disciplined conversion systems focused on speed-to-lead, structured follow-up, pipeline visibility and measurable commercial performance across multiple markets and properties. Lead - SHA
SHA | Madrid, Community of Madrid, es | 2026-05-26 -
Hands-on experience with AI deployment in contact-center environments: conversational AI, agent co-pilots, predictive analytics, intelligent routing, sentiment analysis. Clear path to scale: a defined opportunity to expand the mandate to lead the future Health Membership Contact Center upon proven p - SHA
Servinform | Madrid, Community of Madrid, es | 2026-05-30 -
Si vienes del mundo del Contact Center o BPO y te interesa evolucionar hacia un perfil más tecnológico y estratégico, esta es tu oportunidad para dar ese salto. Experiencia (1–3 años) en entornos de contact center, BPO o gestión de proyectos tecnológicos. Conocimientos de Contact Center. - Servinform
SHA | Madrid, Community of Madrid, es | 2026-06-02 -
We are specifically looking for someone who has already led sophisticated conversion-focused contact-center environments and can immediately bring operational maturity, commercial rigor and scalable management practices into SHA. Clear path to scale: a defined opportunity to expand the mandate to le - SHA
Servinform | Community of Madrid, es | 2026-05-30 -
Formarás parte del equipo encargado de analizar necesidades de negocio y diseñar soluciones tecnológicas y operativas, especialmente en entornos de Contact Center y BPO, combinando herramientas digitales, automatización e inteligencia artificial. Diseño de soluciones tecnológicas y operativas - Servinform
SHA | Madrid, Community of Madrid, es | 2026-05-26 -
Lead the design and execution of the Contact Center operating model, defining structure, governance, decision rights, escalation paths and cross-functional alignment between Sales, Operations, Clinic, Marketing and IT. Act as the strategic link between Marketing, Sales and Operations, ensuring full - SHA
SHA | Madrid, Community of Madrid, es | 2026-05-26 -
The ideal candidate has already built and led high-performing contact-center operations and understands how to create disciplined conversion systems focused on speed-to-lead, structured follow-up, pipeline visibility and measurable commercial performance across multiple markets and properties. Lead - SHA
Servinform | Community of Madrid, es | 2026-06-02 -
Formarás parte del equipo encargado de analizar necesidades de negocio y diseñar soluciones tecnológicas y operativas, especialmente en entornos de Contact Center y BPO, combinando herramientas digitales, automatización e inteligencia artificial. Diseño de soluciones tecnológicas y operativas - Servinform
SHA | Madrid, Community of Madrid, es | 2026-05-26 -
Lead the design and execution of the Contact Center operating model, defining structure, governance, decision rights, escalation paths and cross-functional alignment between Sales, Operations, Clinic, Marketing and IT. Contact Center / Inside Sales / Customer Operations leadership, with at least 5 y - SHA
SHA | Madrid, Community of Madrid, es | 2026-05-26 -
Act as the strategic link between Marketing, Sales and Operations, ensuring full synchronization between campaign execution, contact-center readiness and service delivery. Hands-on experience with AI deployment in contact-center environments: conversational AI, agent co-pilots, predictive analytics, - SHA
