SHA | Madrid, Community of Madrid, es | 2026-05-21 -
Lead the design and execution of the Contact Center operating model, defining structure, governance, decision rights, escalation paths and cross-functional alignment between Sales, Operations, Clinic, Marketing and IT. Lead the evolution of the Contact Center technology ecosystem, ensuring seamless - SHA
HBX Group | Madrid, Community of Madrid, es | 2026-06-04 -
HBX Group is the world’s leading technological partner, connecting and empowering the world of travel.We bring together local and global brands in accommodation, transport, activities, and payments through our network of 300,000 hotels worldwide and 60,000 high-value clients across 140 source mark - HBX Group
SHA | Madrid, Community of Madrid, es | 2026-05-26 -
The ideal candidate has already built and led high-performing contact-center operations and understands how to create disciplined conversion systems focused on speed-to-lead, structured follow-up, pipeline visibility and measurable commercial performance across multiple markets and properties. Act a - SHA
SHA | Madrid, Community of Madrid, es | 2026-05-26 -
The ideal candidate has already built and led high-performing contact-center operations and understands how to create disciplined conversion systems focused on speed-to-lead, structured follow-up, pipeline visibility and measurable commercial performance across multiple markets and properties. Act a - SHA
Profile Software Services | Madrid, Community of Madrid, es | 2026-05-26 -
Contact Center, con experiencia en automatización de procesos y soluciones de IA, para unirse a nuestro equipo y trabajar en un proyecto que tenemos con uno de nuestros clientes más importantes. Evolución de plataformas de Contact Center. - Profile Software Services
SHA | Madrid, Community of Madrid, es | 2026-06-04 -
Lead the design and execution of the Contact Center operating model, defining structure, governance, decision rights, escalation paths and cross-functional alignment between Sales, Operations, Clinic, Marketing and IT. Lead the evolution of the Contact Center technology ecosystem, ensuring seamless - SHA
Servinform | Madrid, Community of Madrid, es | 2026-05-30 -
Si vienes del mundo del Contact Center o BPO y te interesa evolucionar hacia un perfil más tecnológico y estratégico, esta es tu oportunidad para dar ese salto. Experiencia (1–3 años) en entornos de contact center, BPO o gestión de proyectos tecnológicos. Conocimientos de Contact Center. - Servinform
SHA | Madrid, Community of Madrid, es | 2026-06-02 -
Lead the evolution of the Contact Center technology ecosystem, ensuring seamless integration between CRM, ERP, telephony and booking systems. Contact Center / Inside Sales / Customer Operations leadership, with at least 5 years at Director level owning P&L-relevant KPIs. Hands-on experience with AI - SHA
Servinform | Community of Madrid, es | 2026-06-02 -
Diseño de soluciones tecnológicas y operativas del sector BPO (omnicanalidad, automatización, IA, back/front office, servicios de contact center, etc. Si vienes del mundo del Contact Center o BPO y te interesa evolucionar hacia un perfil más tecnológico y estratégico, esta es tu oportunidad pa - Servinform
SHA | Madrid, Community of Madrid, es | 2026-05-26 -
Demonstrable track record of structuring and managing contact-center teams across multiple geographies / languages / time zones — not just running a single site. Hands-on experience with AI deployment in contact-center environments: conversational AI, agent co-pilots, predictive analytics, intelli - SHA
SHA | Madrid, Community of Madrid, es | 2026-06-03 -
Clear path to scale: a defined opportunity to expand the mandate to lead the future Health Membership Contact Center upon proven performance. Technology & AI * Lead the evolution of the Contact Center technology ecosystem, ensuring seamless integration between CRM, ERP, telephony and booking systems - SHA